Andrea Santoni
ICT & Digital Transformation Executive · Human-AI Decision-Making
Andrea Santoni is an ICT and digital transformation executive, author and speaker with 25+ years of experience. From Deutsche Bank to Executive Director roles at Engineering Ingegneria Informatica, he has led complex technology programs, large-scale system integration and organizational transformation. Today he focuses on how AI is reshaping managerial judgment, accountability and organizational decisions.
25+ Years
ICT & Digital Transformation
Engineering
Delivery, Operations & Product
900+
Colleagues · Professional Growth
Creator
Cognitive Delegation Scale™
Profile
Experience behind the teaching.
Andrea Santoni is an ICT and digital transformation executive, author and speaker with 25+ years of experience in technology governance, project and portfolio management, large-scale system integration and organizational transformation. His career spans multinational companies, regulated financial environments and innovation-driven businesses.
He began his managerial career at Deutsche Bank, coordinating international teams on payment and cash-management programs. He later spent more than twenty years at Engineering Ingegneria Informatica, progressing to Director and Executive Director roles across ICT delivery, operations and software product development for major banking and insurance groups. His work included mission-critical platform integration, digital transformation, regulatory programs and the redesign of complex operating models.
Today, Andrea is Chief Operating Officer at Sealence SB S.p.A., where he applies this ICT background to the transition of a deep-tech manufacturing company from research and development to industrial operations. He also serves as a Scientific Board Member and Coordinator at ENIA, contributing to responsible AI adoption and advanced industrial innovation. He holds an Executive MBA in Finance and Business Management from Rome Business School.
Andrea is the author of Il Project Manager Aumentato+, published by FrancoAngeli, and the creator of the Scala della Delega Cognitiva™ — the Cognitive Delegation Scale™ — an operational framework for interpreting and governing the progressive delegation of cognitive activities to artificial intelligence systems within organizations. Across his executive experience, writing and speaking, he explores how AI is transforming managerial work, with particular attention to visibility, accountability and human judgment in AI-enabled decision-making.
Education
Executive MBA in Finance & Business Management
Rome Business School
Rome, Italy
AI Algorithms, Modelling & Data Classification
Massachusetts Institute of Technology
Cambridge, USA
Machine Learning
Politecnico di Milano
Milan, Italy
Selected experience
Scientific Board Member & Coordinator
CurrentENIA
Chief Operating Officer
CurrentSealence SB S.p.A.
Head of ICT Product & Operations
Engineering Ingegneria Informatica
ICT Delivery & Transformation Director
Engineering Ingegneria Informatica
Project Manager
Deutsche Bank
Signature framework
Cognitive Delegation Scale™
“Most organizations use AI to be more productive. The deeper shift is happening in how decisions actually get made — and who stays accountable for them.”
Core areas
Human-AI Decision-Making
Cognitive Delegation
AI Governance
Digital Transformation
A practitioner-led method grounded in the professor's current work and teaching experience.
Featured masterclass
From the AI Shadow to the Cognitive Delegation Scale
Improve the organization, not only the productivity — how AI is reshaping organizational decision-making.
Most organizations approach AI as a productivity and automation tool. Yet a deeper transformation is already underway: every day managers rely on AI-generated summaries, risk assessments, recommendations and scenarios that quietly shape organizational decisions. This executive masterclass explores the growing cognitive contribution of AI in business environments and the organizational implications of an emerging phenomenon — cognitive delegation — teaching leaders how to recognize hidden AI influence and strengthen visibility, accountability and governance in human-AI decision environments.
Who it is for
- Executives and senior managers
- Transformation and innovation leaders
- Project, program and portfolio managers
- PMO leaders
- Strategy and operations managers
- Organizational consultants and professionals in AI-enabled transformation
What you'll learn
- Recognize where AI is already influencing decisions across organizational processes
- Identify hidden forms of cognitive contribution generated by AI systems
- Understand how AI shapes interpretations, evaluations and decision alternatives
- Recognize situations where cognitive delegation may be emerging
- Understand the organizational challenges created by invisible cognitive contribution
- Identify practical actions to improve visibility and governance in human-AI decision environments
Skills acquired
Masterclass details
Tools & Frameworks
Program
Curriculum overview
Module 1 — Shadow AI is Already Here
Where AI is already influencing decisions in your organization. Recognizing visible and invisible AI adoption, common Shadow AI patterns, and the outputs entering decision processes without oversight or governance.
Module 2 — The Invisible Cognitive Contribution
What AI is actually contributing to decisions. Differentiating information generation from cognitive contribution, and how AI shapes interpretation, prioritization, evaluation and decision alternatives.
Module 3 — Making Cognitive Delegation Visible
Why cognitive delegation becomes an organizational challenge when contributors, decision-makers and the accountable no longer coincide — and why organizations need structured ways to make it visible.
Module 4 — Governing Human-AI Decision-Making
How organizations should respond. Practical approaches to improve visibility, clarify responsibilities and strengthen governance to preserve accountability, transparency and decision quality.
Final Project
A governance map of where AI already contributes to decisions in your organization — with accountability gaps identified and concrete management actions to make cognitive delegation visible and governable.
Certificate of Completion
Earn a verified certificate
What it proves
Successful completion of all masterclass modules and the final project, verified against your course ID and profile.
When it's issued
Automatically generated after you complete the final module and submit your project. No manual request needed.
How to share it
Your certificate includes a unique verification link. Share it on LinkedIn, your portfolio, or with employers.
FAQ
Common questions
"Most organizations use AI to be more productive. The deeper shift is happening in how decisions actually get made — and who stays accountable for them."
— Andrea Santoni
Ready to start From the AI Shadow to the Cognitive Delegation Scale?
Leave able to see where AI is already influencing decisions across your organization, recognize hidden forms of cognitive delegation, and apply concrete actions to improve visibility, accountability and governance in human-AI decision-making.